Shipping Policy

At Snackon, we are committed to delivering fresh and quality products to our customers in a timely manner.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Areas

We currently provide delivery services to selected locations. Delivery availability may vary depending on your area and order size.

Delivery Time

Estimated delivery time is typically between 2–7 business days, depending on the destination and product availability. Bulk and special orders may require additional processing time.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated at the time of order confirmation.

Special Orders

Customized products such as Birthday Cakes, Christmas Cakes, Wedding Orders, and Festival Snack Packages may require advance booking and special delivery arrangements.

Order Tracking

Customers will be notified regarding the status of their order through phone, email, or WhatsApp whenever applicable.

Delivery Delays

While we strive to deliver on time, delays may occur due to weather conditions, transportation issues, public holidays, or unforeseen circumstances. We appreciate your understanding in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us immediately within 24 hours of delivery. Our team will review the issue and provide appropriate assistance.

Contact Us

For shipping-related questions or support, please contact our customer service team through phone, email, or WhatsApp.

Thank you for choosing Snackon.